Privacy Policy

Last updated: January 2026

Your privacy matters

Your privacy is very important to us. This policy explains the information OctaHost (octahost.in) collects from you, what we do with that information, and how we keep it secure. OctaHost is a brand name of Sharspire Private Limited.

Your information

When you sign up for any of our services we ask you to provide contact information for your convenience and for legal reasons. This includes your name, address, phone number, email address and payment details (credit or debit card, UPI and similar). If you need support, our staff may need to know details such as your operating system and browser to solve the problem. When you visit this website we record certain information using analytics tools — such as your approximate location, browser version, IP address, screen resolution and operating system — so we can keep improving the site for all visitors. Our website is protected by SSL, which helps prevent eavesdropping.

How your information is used

We use your personally identifiable information to process payments and to provide convenient, targeted support; to contact you with order updates, special offers, general announcements and news (you can opt out at any time using the link at the bottom of any email); and to improve our service and its marketing. We will NEVER provide your personally identifiable information to anyone other than a law-enforcement or regulatory agency at their request, or trusted third parties who provide services on our behalf such as payment processing, and then only if they agree not to misuse it. Our service is not available to anyone under the age of 13, and we never intentionally maintain information about anyone under 13.

Cookies

A cookie is a small text file stored on your device for record-keeping. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain to remember your login and to help us understand your interests). You can remove or reject cookies via your browser's settings; if you reject them you can still use our site but may be asked to enter your username and password again each session.

Log files

As is true of most websites, we automatically gather certain information and store it in log files — including IP address, browser type, ISP, referring/exit pages, operating system, date/time stamp and clickstream data. This data does not identify individual users and is used to analyse trends, administer the site and gather aggregate demographics. IP addresses may be tied to identifiable information to prevent and block abusers who violate our terms of service. We do not share this information with outside parties.

Surveys & communications

From time to time we may invite you to take part in voluntary internal surveys to better understand your interests; survey data is used only to improve our products and is never sold to third parties. When you email us, we use your return address only to reply to your request. You can set your contact preferences at any time from your account profile.

Newsletter

We give you the opportunity to opt in and opt out of our newsletter at any time. It is sent roughly once a month and contains useful information and any offers we may have. If you no longer wish to receive it, you can unsubscribe whenever you like.

Personally identifiable information

OctaHost does not share, sell, rent or trade personally identifiable information with third parties. We never use or share the personally identifiable information you provide to us online in ways unrelated to those described in this policy without first giving you an opportunity to opt out.

Accessing & correcting your data

You can access all the personally identifiable information we collect by logging into your password-protected account and updating your 'My Details'. You can also correct factual errors by sending us a request that credibly shows the error. To protect your privacy and security, we take reasonable steps to verify your identity before granting access or making corrections.

Email privacy

We consider email transmitted via our service to be private correspondence between the sender and recipient. We will not monitor, edit or disclose its contents, except as required by law, to comply with legal process, to enforce our agreement, to respond to claims that the content violates the rights of others, or to protect the rights or property of OctaHost. You acknowledge that OctaHost does not endorse, and is not responsible for, user content that is unlawful, harassing, abusive or otherwise objectionable.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect it both during transmission and once we receive it, including SSL. However, no method of transmission or storage over the internet is 100% secure, so while we use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Links to other sites

This website contains links to other sites that are not owned or controlled by OctaHost. We are not responsible for the privacy practices of those sites, and we encourage you to read the privacy statement of every site that collects personally identifiable information. This policy applies only to information collected by octahost.in.

Changes to this policy

If we decide to change this privacy policy, we will post those changes here and in other places we deem appropriate, with a revised date, so you are aware of what we collect and how we use it. We reserve the right to modify this policy at any time, so please review it frequently. For any questions, please contact us via our contact page.